Privacy Policy for Pentwyn Pods
Effective Date: November 28, 2024

Welcome to Pentwyn Pods! At Pentwyn Pods, accessible at pentwynpods.co.uk, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal data to provide and improve our services. This includes:

a. Information You Provide Directly:

• Name, email address, phone number, and payment details when booking accommodation.
• Any information you include in communications with us (e.g., emails, contact forms).

b. Information Automatically Collected:

• IP address, browser type, device information, and pages visited, through cookies and analytics tools.
• Usage data such as how and when you access our website.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process bookings and manage your stay.
• To communicate with you regarding inquiries, bookings, and updates.
• To improve our website and services through analytics.
• To comply with legal obligations.
• For marketing purposes, only if you have provided explicit consent.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third-party vendors (e.g., payment processors) to help us deliver our services.
• Legal Obligations: Authorities if required by law or to protect our rights.

4. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Object to the processing of your data or withdraw consent where applicable.
• Lodge a complaint with a supervisory authority if you believe your data rights have been violated.

To exercise your rights, contact us at info@pentwynpods.co.uk.

6. Security Measures

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

7. Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences in your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites.

9. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or for legal reasons. The latest version will always be available on this page, with the effective date clearly stated.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Pentwyn Pods
Email: info@pentwynpods.co.uk
Website: pentwynpods.co.uk

Thank you for trusting Pentwyn Pods with your personal information. We look forward to welcoming you!